A common complaint raised about the staffers is that their replies are scripted and not helpful. Cool Cat Casino Customer ServiceĬool Cat Casino’s customer support is instrumental in running this no payout / delayed payout scheme. This can take up to a month, and that’s assuming everything goes fine. It simply does not exist.Īnd yet Cool Cat Casino claims to be “completely licensed” in “the country that they host from”:Įven if you do eventually get paid, you will typically have to suffer through a lengthy verification process that will likely include a thorough analysis of your entire game history. Costa Rica law allows local businesses to operate gambling sites for foreigners, but there’s no way to obtain a Costa Rica gambling license as there’s no state-sanctioned authority that could issue such a license. Costa Rica is often considered a free-for-all jurisdiction in the world of online gambling because it doesn’t have a regulatory body dedicated to e-gaming oversight.

For starters – how can you trust a casino that lies about having its paperwork in order?Ĭool Cat Operates Without a License Cool Cat Casino is based in Costa Rica.

While some people say they have straightened out their act over the past few years, there are many things about their conduct and the way they run their website that still raises some serious red flags. Their customer service is notorious for being extremely unhelpful and, in some instances, outright hostile to the players. Withdrawals: no-payout / delayed payout schemeĬool Cat Casino has a long history of withholding and flat-out denying withdrawals.Network: Virtual Casino Group / Ace Revenue.

Unfortunately, the first impressions are very misleading when it comes to this site.

At first glance, everything seems to be in order. The casino also offers a number of enticing bonuses. It also offers some Spinlogic content for a total of 200+ games, which are available both for instant play and in a downloadable package. Cool Cat Casino was launched in 2002 and is powered by Realtime Gaming software.

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